le89 Terms and Conditions
Please read these terms carefully before using the le89 platform. This document is a legal agreement between you and le89.
- Introduction and Definitions
- Eligibility and Account Registration
- Account Responsibilities
- Deposit and Withdrawal Policy
- Bonuses and Promotions
- Gameplay and Betting Rules
- Responsible Gaming
- Prohibited Activities
- Privacy and Data Protection
- Limitation of Liability
- Account Suspension and Closure
- Amendments to Terms
- Contact
Introduction and Definitions
le89 is an online gaming platform that provides various entertainment gaming services to users in Bangladesh, including slot games, sports betting, fishing games, and live casino. These terms and conditions ("Terms") form a binding agreement between le89 ("we", "the Platform") and registered users ("you", "member").
By using le89's website, mobile platform, or any related services, we will assume that you have read, understood, and accepted these terms.
Key Definitions
- "Platform" — le89's website, app, and all associated digital services.
- "Member" or "User" — Any person who operates a registered account on le89.
- "Gaming Funds" — Money deposited into a member's account that is used for gaming activities.
- "Bonus" — Additional credits granted by le89 as part of various promotions.
- "Wagering Requirement" — The obligation to place bets a specified number of times before bonus funds can be withdrawn.
These terms and conditions are written in Bengali. In the event of any ambiguity, le89's prevailing interpretation will be considered final.
Eligibility and Account Registration
Age Restriction
le89's services are for adults aged 21 and above only. Use of this platform is permitted only for those aged 21 and above. It is strictly prohibited for anyone to operate an account on behalf of a minor.
Registration Terms
To open an account on le89, you must:
- Provide accurate and complete personal information.
- Confirm that you are 21 years of age or older.
- Provide a valid and active mobile number or email address.
- Fully accept these terms and conditions and the privacy policy.
One Account Policy
Only one le89 account per person is permitted. If the same person operates multiple accounts using the same device, the same IP address, or the same payment method, all accounts will be closed and funds may be forfeited.
If an account is opened with false information, le89 reserves the right to close that account at any time and cancel all funds.
Account Responsibilities
You are solely responsible for the security and management of your le89 account. You will be held accountable for all activity on the account, whether authorized or not.
Password Security
- Keep your account password completely confidential.
- Never share your login details with any third party.
- If your password is lost or you suspect it has been compromised, notify le89 support immediately.
- Make it a habit to change your password regularly.
Updating Information
If any of your registered details change (mobile number, email, or payment details), update them immediately through le89 support. le89 will not be responsible for withdrawal delays or account issues caused by outdated information.
Identity Verification (KYC)
le89 may at any time request government-issued identification (national ID card, passport) or other documents to verify a member's identity. Withdrawals may be temporarily suspended until verification is complete.
Deposit and Withdrawal Policy
All financial transactions on le89 are conducted in Bangladeshi Taka (BDT/৳). We process transactions through secure and convenient mobile banking methods.
| Item | Deposit | Withdrawal |
|---|---|---|
| Minimum Amount | ৳100 | ৳800 |
| Method | bKash, Nagad, Rocket, Upay | bKash, Nagad, Rocket, Upay |
| Processing Time | Instant (typically) | 30 minutes to 3 hours |
| Currency | Bangladeshi Taka (৳) | Bangladeshi Taka (৳) |
Deposit Rules
- Only use a payment account registered in your own name.
- Deposits from third-party accounts are prohibited.
- A minimum of ৳100 must be deposited (per method).
- If the deposit amount does not appear in your account instantly, contact support.
Withdrawal Rules
- The minimum withdrawal amount is ৳800.
- Withdrawals are generally completed within 30 minutes to 3 hours.
- KYC verification must be completed before withdrawing.
- Withdrawals may be temporarily limited if an active bonus wagering requirement has not been completed.
- le89 may request additional verification for suspicious transactions.
All withdrawals are completed within 30 minutes to 3 hours. There may be slight delays on national holidays or when banks are closed.
Bonuses and Promotions
Welcome Bonus
le89 offers new members a 120% first deposit bonus of up to ৳10,000. For example, if you deposit ৳1,000 you will receive an additional ৳1,200 bonus, giving you a total gaming fund of ৳2,200.
Wagering Requirement
The wagering requirement for the welcome bonus is 10x (ten times). This means withdrawal is possible after the bonus amount has been wagered 10 times.
General Bonus Terms
- Each bonus has a specific validity period — once it expires, the bonus will be automatically cancelled.
- Each member may use each promotion only once.
- Multiple bonuses cannot be active at the same time unless specifically stated.
- The wagering contribution rate for bonuses may vary for specific games.
- If a member attempts to abuse bonus rules, le89 reserves the right to cancel that bonus.
- All bonuses may be changed, suspended, or cancelled at le89's discretion.
VIP Program
Regular members can enjoy the benefits of le89's VIP program. The VIP tiers are:
- Bronze: Weekly cashback up to 0.2%
- Silver: Weekly cashback up to 0.4%
- Gold: Weekly cashback up to 0.6%
- Platinum: Weekly cashback up to 0.8%
- Diamond: Weekly cashback up to 1.0%
You can advance to higher VIP tiers through regular active gaming. Detailed VIP policy is available separately.
Abusing bonuses through multiple accounts, third-party payments, or coordinated betting strategies will result in account closure and cancellation of all bonuses.
Gameplay and Betting Rules
All games featured on le89 are operated by third-party game providers such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, and others. Each game has its own rules and mechanics.
General Gaming Rules
- All gaming decisions will be considered final.
- If a game is left incomplete due to a technical error or internet disconnection, the result will be determined according to server logs.
- Any attempt to manipulate or hack the game software is strictly prohibited.
- In the event of any dispute over a game result, the game provider's logs will be considered the final proof.
Betting Limits
Each game has a set minimum and maximum bet amount, which is clearly displayed in the game interface. le89 reserves the right to change betting limits at any time.
Fair Play Policy
le89 is committed to ensuring a fair and transparent gaming environment. All games are secured by SSL encryption technology and operated in a safe environment.
Responsible Gaming
le89 believes that gaming should always be for entertainment purposes. We encourage our members to play responsibly and provide support to prevent problem gaming.
Self-Limits
Members can use the following tools to control their gaming activity:
- Deposit Limit: Set a maximum daily, weekly, or monthly deposit amount.
- Loss Limit: Set a maximum loss amount within a specified period.
- Session Time Limit: Set a maximum duration for a continuous gaming session.
- Self-Exclusion: Voluntarily suspend your account temporarily for a specified period.
Signs of Problem Gaming
- Betting more money than you can afford.
- The tendency to bet even more to recover losses.
- Lying or keeping secrets about gaming.
- Negative impact on personal, family, or professional life.
- Feeling unable to stop gaming.
If you feel your gaming is getting out of control, please contact our 24/7 live chat support. For more details, visit our Responsible Gaming page.
Prohibited Activities
The following activities are strictly prohibited on the le89 platform and may result in account closure and legal action:
Fraudulent Activities
- Opening or operating an account under a false identity.
- Using multiple accounts to claim bonus benefits.
- Attempting coordinated betting or artificially manipulating outcomes.
- Using stolen or unauthorized payment methods.
Technical Abuse
- Using automated software, bots, or artificial intelligence.
- Unauthorized access to game systems or hacking attempts.
- Exploiting software bugs or glitches.
Money Laundering
The le89 platform may not be used in any way for money laundering or illegal financial transactions. Suspicious transactions will be reported to the relevant authorities.
Participating in prohibited activities will result in permanent account closure, forfeiture of all funds, and legal action where applicable.
Privacy & Data Protection
le89 places the highest priority on protecting your personal information. To learn more about our data collection, use, and protection policy, please read our Privacy Policy page.
Data Collection
We collect personal information for the following purposes:
- Account registration and verification.
- Transaction processing and record keeping.
- Service improvement and personalized experience.
- Fraud prevention and security assurance.
- Meeting regulatory requirements.
Data Security
All sensitive information is protected by SSL encryption technology. We do not sell or share your personal information with third parties, except for sharing minimal data with partners necessary for service operations.
Limitation of Liability
le89 is committed to ensuring the highest quality of service, however le89 is not liable for the following:
- Gaming interruptions caused by internet disconnection or technical issues.
- Games being unavailable due to server issues from third-party game providers.
- Losses resulting from a member's account information being compromised due to the member's own negligence.
- Delays or errors in games caused by unexpected technical faults.
- Service interruptions due to external causes (natural disasters, cyberattacks).
le89's maximum liability shall in no case exceed the actual amount of the transaction in question.
For any dispute or complaint, please contact le89 support first. We are committed to resolving all disputes fairly and promptly.
Account Suspension & Closure
Member Rights
A member may close their account at any time. Remaining funds (excluding bonuses where wagering requirements have not been met) may be withdrawn before account closure.
le89's Rights
le89 reserves the right to suspend or close an account in the following circumstances:
- Violation of these terms and conditions.
- Fraudulent or suspicious activity.
- Failure to complete KYC verification or providing false information.
- Operating multiple accounts.
- Bonus abuse.
- Extended period of inactivity.
Fund Returns
If le89 closes an account and no rule violation by the member is proven, the original deposited funds (excluding bonuses) will be returned. If fraud is proven, all funds may be forfeited.
Changes to Terms
le89 reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:
- The updated terms will be published on this page.
- Members will be notified of significant changes via email or app notification.
- Continued use of the platform after changes constitutes your agreement to the new terms.
- If you do not agree to the new terms, you may use the option to close your account.
The "Last Updated" date at the top of this page always indicates the date of the most recent change. It is recommended to check this page regularly.
Contact & Support
If you have any questions or uncertainties about these terms, or if you experience any issues with your account or transactions, our support team is always ready to help.
Live chat support in Bengali is available 24 hours a day, 7 days a week. Contact us immediately for any questions.
For written inquiries and detailed complaints, email us at: [email protected]
Need more information?
Answers to common questions can be found in our FAQ section, or contact us directly.
View FAQ